Refund & Return Policy

Customer satisfaction is important to us. Please read our refund and return policy carefully.

Return Eligibility

Products may be eligible for return if:

• The product received is damaged.
• The product received is defective.
• The wrong product was delivered.

Non-Returnable Items

For hygiene and quality reasons, opened, used, or damaged fragrance products may not be eligible for return unless received in a defective condition.

Return Request

Customers must contact us within [7 Days] of receiving the product to initiate a return request.

Verification Process

Returned products may be inspected before approval of any refund or replacement request.

Refund Process

Once approved:

• Refunds will be processed to the original payment method.
• Processing times may vary depending on the payment provider.

Replacement Policy

Eligible products may be replaced based on product availability.

Cancellation Policy

Orders may be cancelled before shipment. Once an order has been shipped, cancellation may not be possible.

Contact Us

For return, refund, or replacement requests, please contact our customer support team through our Contact Us page.